Responsible Gaming at Pinko Casino

At Pinko, we believe casino entertainment should always be enjoyable, safe, and on your terms. While most Canadians gamble for fun and relaxation, we understand that for some, gambling can become more than just a game. That’s why we are committed to promoting a culture of responsible gaming across everything we do.

Our Commitment to Responsible Play

We’re not just here to provide games—we’re here to protect our players. From secure gameplay and fairness to advanced player protection tools, we aim to ensure your time on Pinko stays healthy, balanced, and fun. Gambling should never feel like pressure or an escape from life’s problems.

How to Recognize a Gambling Problem

Problem gambling can start subtly. If you’re unsure whether your habits are healthy, consider the following signs:

• You gamble more than you can afford to lose
• You feel anxious or upset when not playing
• You chase losses in hopes of recovering money
• You hide your gambling habits from others
• You use gambling to cope with stress or boredom

If any of these sound familiar, it may be time to take a step back—or talk to someone who can help.

Tools to Help You Stay in Control

Pinko Casino offers a full suite of tools to help you manage your gaming behaviour:

• Deposit Limits: Control how much money you can deposit within a chosen timeframe
• Loss Limits: Set maximum losses over daily, weekly, or monthly periods
• Wagering Limits: Set a cap on your betting amounts
• Session Reminders: Get regular alerts on how long you’ve been playing
• Time-Outs: Temporarily suspend your account if you need a short break
• Self-Exclusion: Permanently or temporarily block access to your account

You can activate these features anytime through your profile settings or by contacting our support team.

Keeping Minors Safe

Gambling is strictly for adults aged 18 or older. We use industry-leading age verification systems to prevent underage access. If you share your device with minors, we strongly recommend using parental control tools like Net Nanny, Qustodio, or Google Family Link.

Support and Resources in Canada

If you or someone you know is struggling with gambling, help is always available. The following Canadian organizations provide confidential, professional assistance:

• ConnexOntario – 24/7 support for gambling, mental health, and addiction
• Responsible Gambling Council – Educational tools and prevention services
• Problem Gambling Canada – Free self-assessments and recovery advice
• Gamblers Anonymous – Peer-led support groups across Canada

We’re Here for You

Pinko’s customer care team is trained to handle responsible gaming queries with empathy and confidentiality. Whether you want to adjust your limits or talk through your options, we’re always here to help.

• Email: [email protected]
• Live Chat: Available 24/7 via the support tab

Play Smart. Play Safe.

We want you to enjoy every moment you spend with Pinko—but never at the expense of your wellbeing. Know your limits. Take breaks. And remember, the best play is a responsible one.